Pay Your Bill
Am I able to choose my own payment due date?
Companion Energy understands the importance of budgeting and acknowledges the need to be able to choose the date when your bills are due. Unfortunately, at this time we do not offer the ability to choose when your invoices are due since we are working with an automated billing system.
Am I able to set up auto pay with my ACH (checking account)?
Companion Energy offers you the opportunity to set your account on auto draft using your debit/credit card.
Are there any additional fees that will appear on my invoice?
$20 one-time account maintenance fee for updating the communication preference on your account if you fail to maintain a valid email address on file or request to remove paperless communication from your account, while on a paperless product.
Can I go somewhere to make a payment in cash?
Yes. You can make a cash payment at Kroger, Walmart, 7/11, CVS, Dollar General, Family Dollar, Stripes, HEB, Circle K, EZ-Mart, Walgreens, Pilot Flying J, Speedway. Travel America, and more. Companion Energy makes it easy to pay your bill with cash. Just text the word "BARCODE" to "55755" to get started
How do I pay my bill online?
You login to My Account and there you will see a link to Pay Online.
Late Payment Penalty
A charge assessed for late payment in accordance with Public Utility Commission of Texas.
What forms of payment do you accept?
You can pay by Visa, Mastercard, Discover, Diners Club, or Bank Card.
You can also mail us a check or money order.
What is a CVV?
CVV (Card Verification Value) is a 3- or 4-digit security code on your credit or debit card used to verify your identity during transactions.
What is this Pass-Through Charge on my first invoice?
The Pass-Through charges you may see, typically on a first invoice are normally the connection fees from the local metering company. If you select a new move in when you enroll (where you are allowed to select your own service start date), you are requesting that the local metering company send out a representative on that day to read the meter and switch it on if needed. The Pass Through Charge is the fee that the metering company charges you for sending out that representative outside of the normal monthly schedule.