Pet Benefits FAQs
Are benefits retroactive?
No, benefits begin only after pet registration(within ~48 hours) and energy service is active
Are the benefits free?
Yes, all pet benefits are included at no extra cost.
How many pets can I register?
You can register unlimited pets, of any breed, age, or species.
What species are eligible?
Dogs, cats, rabbits, birds, reptiles, and other common household pets are included.
When do my pet benefits start after registering?
Once you register your pet in My Account and actively receiving energy service from Companion Energy, your benefits activate within 48 hours.
Where do I register my pets?
Register via your Companion Energy My Account portal.
Who is eligible for pet benefits?
Any Companion Energy customer who registers their pet(s) in My Account is eligible.
Whom do I contact with questions?
Use Companion Energy customer support via our chat function or call Companion Energy Customer Care at 844-826-6726.
Why does Companion Energy offer pet benefits?
Companion Energy supports full households—including pets—by bundling energy service with valuable pet wellness benefits.